Support
Have a question, issue, or feedback? We’re here to help.
Email us at support@fuelit.app and we’ll get back to you as soon as possible.
How does the free trial work?
The 7-day free trial is available on the annual plan. Everything unlocks on day one, the App reminds you before the trial ends, and billing starts on day 7 unless you cancel. The monthly plan has no trial and bills immediately.
How do I cancel my subscription?
Open the Settings app on your iPhone, tap your name at the top, then tap Subscriptions. Find Fuelit in the list and tap Cancel Subscription. Your access continues until the end of your current billing period.
How do I delete my account?
In the App, go to the You tab and tap Delete account & data. This immediately and permanently removes your profile, meal plans, food logs, weight logs, and sign-in identity from our systems, and clears the App’s data from your device.
Deleting your account does not cancel an active subscription; cancel that separately in iOS Settings as described above.
How do I manage Apple Health permissions?
You can toggle Apple Health syncing in the App under You › Apple Health. To manage permissions in iOS, open the Settings app, scroll down to Health, then tap Data Access & Devices and find Fuelit. You can revoke access at any time.
How do I manage notifications?
Each reminder can be turned on or off individually in the App under You › Notifications, or you can revoke notification permission entirely in iOS Settings.
How do I request my data?
Email support@fuelit.app with the subject “Data Request” and we will provide a copy of the personal data we hold about you.